Terms of Use and Sale
Effective date: 06/05/2026

1. Who we are

This website, masteringtherapy.com, is operated by Mastering Therapy.

You can contact us at:natalie@masteringtherapy.com

2. By using this website, you accept these terms

By using this website, you agree to comply with these Terms of Use and Sale. If you do not agree to these terms, please do not use this website.

3. Other terms that may apply

These terms should be read alongside our:

• Privacy Policy

• Cookie Policy

  
  

4. We may update these terms

We may update these terms from time to time. Any changes will be posted on this page.

5. We may update or change the website

We may update, change, suspend or withdraw parts of the website at any time.

We do not guarantee that the website will always be available, uninterrupted, secure or error-free.

6. Website content is for information only

The content on this website, including podcast episodes, articles, resources, downloads and other materials, is provided for general educational and informational purposes only.

It is not therapy, clinical supervision, medical advice, legal advice, financial advice or emergency support.

You should not rely on website content as a substitute for professional advice tailored to your circumstances.

7. No therapist-client relationship

Using this website, listening to the podcast, downloading resources, joining the mailing list or contacting us through the website does not create a therapist-client, supervisor-supervisee, consultancy or professional relationship unless this has been separately agreed in writing.

8. Intellectual property

We own or license the content on this website, including text, images, graphics, videos, podcast materials, downloads, resources and branding.

You may view and download materials for your own personal or professional use where that use is clearly allowed.

You must not copy, reproduce, modify, distribute, sell, publish or use our content for commercial purposes without written permission.

9. Downloads and resources

Some resources may be provided free of charge and others may be paid digital products.

You are responsible for making sure any resource, download or content is suitable for your own needs and professional context.

You must not share, resell, redistribute or commercially exploit paid resources unless we have given written permission.

10. Purchases, refunds and digital products

Some products sold through this website may be digital downloads, resources, courses, templates or online materials.

Because digital products can usually be accessed immediately after purchase, refunds are not normally available once the product has been downloaded, accessed, delivered or made available to you, unless the product is faulty, not as described, or you have another legal right to a refund.

By purchasing a digital product, you agree that access may begin immediately and acknowledge that you may lose your usual 14-day right to cancel once the digital content has been provided.

If you have a problem with a purchase, please contact natalie@masteringtherapy.com and we will review it fairly.

11. External links

This website may include links to third-party websites, platforms, podcast players, YouTube, payment processors or other external resources.

We are not responsible for the content, policies or practices of third-party websites.

12. User submissions

If you contact us, submit a form, recommend a guest, suggest a topic or otherwise send material through the website, you confirm that the information you provide is accurate and lawful.

You must not submit anything abusive, unlawful, defamatory, confidential to someone else, or infringing another person’s rights.

13. Mailing list

If you join our mailing list, we will use your personal information in accordance with our Privacy Policy.

You can unsubscribe at any time using the unsubscribe link in our emails.

14. Viruses and misuse

You must not misuse this website by knowingly introducing viruses, malware or other harmful material.

You must not attempt to gain unauthorised access to the website, server, database or any connected system.

15. Our liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

To the fullest extent permitted by law, we are not responsible for losses arising from your use of, or reliance on, website content. We are not responsible for business losses, loss of profit, loss of opportunity, loss of data or indirect losses arising from use of the website.

16. Governing law

These terms are governed by the laws of England and Wales.

If you are a consumer, you may have rights to bring proceedings in the courts of the part of the UK where you live.

17. Contact

For questions about these terms, contact: natalie@masteringtherapy.com